FAQ
You have many questions. This is understandable. That is why we have prepared this page to answer the most frequently asked ones. If we have not covered something, please do not hesitate to contact us, we will be happy to help and advise you.
General questions
What is a domain?
Domena to nazwa lub adres Twojej strony. Na przykład nasza domena to: kkstudios.pl 🙂
Remember that in order for a domain to remain active, it must be renewed annually.
I already have a domain. What's next?
If you have a domain that suits you we can use it to create a new website.
I don't have a domain. What's next?
Jeżeli nie posiadasz jeszcze domeny istnieją dwa rozwiązania. Możesz kupić ją we własnym zakresie lub możesz poprosić nas o pomoc – wykupimy ją w Twoim imieniu. W obu przypadkach domena będzie TWOJĄ własnością. Twoim obowiązkiem będzie również odnawianie jej co roku.
What is hosting / server?
Hosting is essential for getting your website online. Hosting is otherwise known as the space on a server where the files that make up your website (content, graphics, etc.) are stored.
I already have hosting. What's next?
If you already have hosting then we can use it to install your new website. However, in this case we cannot guarantee high site speed results, as the right server plays a key role.
I have no hosting. What's next?
Jeżeli nie posiadasz jeszcze hostingu istnieją dwa rozwiązania. Możesz kupić go we własnym zakresie lub możesz poprosić nas o pomoc – wykupimy go w Twoim imieniu. W obu przypadkach będzie wykupiony w Twoim imieniu. Twoim obowiązkiem będzie również odnawianie go co roku.
I have neither a domain nor hosting.
If you have neither a domain nor hosting we recommend buying both from the same company. We suggest lh.pl. They guarantee low prices and a very high quality of service.
You can purchase the domain and hosting yourself or ask us to help you. We will purchase them on your behalf.
If I have a website can I use the services of K&K Studios?
Yes. If you already have a website, but want to refresh its look or improve its performance we'll be happy to help you 🙂
If I do not have a website, can I use the services of K&K Studios?
Yes, as much as possible. If you do not already have your website we would be happy to help you bring your business online!
Website development
Lead time
We deliver websites in 3 to 5 working days depending on the model chosen.
For a Single Page website it is 3 working days, for a Multi Page website 5 working days.
Co otrzymam w ramach realizacji?
We will create a new website based on original template. We guarantee an aesthetically pleasing and readable website design and lightning-fast loading speeds.
You will be able to edit content and graphics yourself using an intuitive content management panel.
As part of the implementation, you will receive a number of attractive website functionalities, such as a contact form, google map, social media integration or basic SEO activities. The exact list can be found on offer page.
Who will prepare the content for the website?
Client. We will ask you to send us the exact content and graphic material you want to include on the website. We will prepare them properly and implement them on the website.
Usługa copywritingu to dodatkowa usługa, którą też możemy dla Ciebie wykonać.
Will I receive a draft for approval?
Yes, of course. As soon as we receive all the material from you, we will put it on the website.
We will present you with the first Graphic Design for your approval. You will then make any comments or corrections.
We will implement the changes according to your comments and present a revised Graphic Design. You will have the opportunity to comment a second time.
Once we have made all the corrections we will finish preparing the Graphic Design.
Guarantee
For our realisations we give a 12-month guarantee of correct functioning from the moment of handing over the site to the client. In the event of problems with the operation of the site during this period, we undertake to rectify these errors.
It is a condition of the guarantee that the customer or third parties do not interfere with the code of the website or other technical elements related to its functioning.
In the event of interference with the code either from the CMS panel or from the FTP server, the guarantee no longer applies.
Payment and settlement
The price of a website depends on the model you choose.
For a Single Page it will cost 999 PLN net, and for a Multi Page 1799 PLN net.
The price may increase if you decide to add more sub-pages or functionality. In this case, we will prepare an individual quote.
We divide payment into two stages. At the beginning, we will ask for an advance payment. Only after this has been received can we proceed with the work.
We will accept the second part of the payment after final approval of the Website Graphic Design. We will then install the website on the target domain and server and provide you with your login details.
Yes, of course.
How is the service billed?
We divide payment into two stages. At the beginning, we will ask for an advance payment. Only after this has been received can we proceed with the work.
We will accept the second part of the payment after final approval of the Website Graphic Design. We will then install the website on the target domain and server and provide you with your login details.
Will I receive a VAT invoice?
Yes, of course.